Maximise your MSP Business Performance with SuperOps Professional Services Automation - Remote Monitoring and Management platform
SuperOps.ai is a modern AI-powered platform for the modern MSP. It is power-packed with all the tools you need to run your MSP business efficiently, keep your customers happy, and improve revenue.
Flexbox Digital is a leading reseller and partner of SuperOps.ai in Australia. We offer strategy, migration, implementation & support to transform your MSP business.
SuperOps.ai is everything you need in your MSP software but more
Your MSP business needs visibility, scalability, and reliability to maintain a competitive edge. That’s why we’ve bundled your favorite tools into a single platform, built for the cloud. With a scalable cloud solution, you can simplify management overhead, increase productivity, and enjoy better ROI.
It's time to ditch brawn for a modern UI
With SuperOps.ai’s modern UI, work flows naturally because you can enjoy a host of features without getting distracted by a cluttered UI. It’s easy to find your way around SuperOps.ai — be it ticket history, IT documents, projects, contracts, or clients.
Run your MSP business on autopilot
With SuperOps.ai’s powerful automation, get all those repetitive tasks out of the way; focus on resolving complex issues, delivering faster service, and keeping your clients happy. You can implement AI at scale without breaking the bank.
Making the switch shouldn’t be a chore
No matter how deeply ingrained you are in your existing tools,we’ll help you make a seamless switch. With round the clock assistance,we’ll make sure SuperOps.ai fits snugly in and integrates into your existing business processes.
Professional Services Automation (PSA)
Service desk
Be it a service request or an incident report,SuperOps.ai makes it easy for you technicians to deliver great IT service
Runbooks
You can turn tribal knowledge into guided automation that helps you automate existing processes and onboard new technicians
Intelligent automation
You can automate tasks and processes to improve technician productivity and efficiency.
SLA management
In a quick glance you can know SLA information on all contracted services to ensure reliable and consistent IT service delivery
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Remote monitoring and management (RMM)
Asset management
You can now manage and remedy all your clients’assets and devices from one place
Policy management
You can set up custom policies to automate the process of monitoring assets,service requests,and incidents
Patch management
You can proactively deploy patches to protect all devices in your client environment by setting automation rules.
Alert management
You can set up alerts to get notified every time something breaks or goes wrong,and proactively fix
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Client management
You can build and manage client relationships through effective communication and collaboration.
Contract management
Create,send,and manage all contracts for new and existing clients from one place
IT documentation
Keep a record of all device,vendor,password information in one place for easy access
Project management
Set milestones,assign tasks,and track progress on projects for each client
Security
Keep your business safe from cyberthreats with IP whitelisting,2FA,password policies,to name a few.
Integrations
SuperOps.ai provides native integrations with apps for remote access,invoicing,antivirus,and backup
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Book a Personalized SuperOps demo,to learn how SuperOps can fulfill your MSP business requirements.
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